In today’s fast-paced digital economy, the ability to harness data for strategic decision-making has

Oluchi Ezeh, MBA
Empowering Businesses with Data Analytics & AI solutions forGrowth & Impact | Data Strategy | Driving Digital Transformation

become the cornerstone of sustainable growth. At the forefront of this transformation is Oluchi Ezeh, MBA, a forward-thinking Data & Analytics leader with over 14 years of proven success in orchestrating large-scale digital transformation and enterprise-wide data strategies across Africa.

From fintech innovations to big data analytics and advanced AI-driven insights, Oluchi continues to champion scalable solutions that not only streamline operations but also elevate customer experiences and drive measurable business value. Her career reflects an inspiring journey of leveraging technology to empower businesses while cultivating a culture of data-driven innovation.

CORE EXPERTISE

  • Strategic Data Leadership: Defining and implementing enterprise data strategies.
  • AI & Advanced Analytics: Driving predictive modeling, machine learning, and actionable insights.
  • Digital Transformation & Automation: Streamlining processes through automation and cloud infrastructure.
  • Cross-Functional Leadership: Aligning finance, technology, and commercial teams to foster innovation.
  • Data Governance & Security: Ensuring robust data pipelines with strong governance protocols.
  • Executive Engagement: Presenting to C-suite executives and shaping organizational strategies.

CAREER JOURNEY & PROFESSIONAL IMPACT

Role Organization Duration Key Contributions
Senior Manager, Data Intelligence and Analytics (FinTech) MoMo from MTN, Johannesburg Jul 2022 – Present Led automation across 15 African markets; implemented Robotic Process Automation reducing manual finance tasks by 90%; migrated financial data pipelines to Microsoft Fabric; enhanced data governance and real-time insights via Power BI.
Head of Commercial Operations Jumia Group, Lagos Apr 2022 – Jun 2022 Drove 8% conversion growth with data-driven pricing; optimized logistics to reduce return rates; cut delivery times by 13% through analytics-led process improvements.
Senior Manager, Big Data and Advanced Analytics Coca-Cola HBC, Lagos Apr 2021 – Mar 2022 Increased sales by 10% via data-driven strategies; reduced stock waste by 14%; advanced predictive analytics for supply chain optimization.
Manager, Data Analytics and Insights (Customer Experience) MTN Nigeria Nov 2019 – Apr 2021 Improved NPS to #1 in Nigeria’s telecom industry; optimized customer experience projects by 40%; drove campaign ROI by 56%.
Financial Analyst, Revenue Reports MTN Nigeria Dec 2016 – Oct 2019 Improved financial efficiency by 90%; recovered ₦293M in revenue; automated KPI dashboards improving decision-making by 85%.
Senior Business Intelligence Analyst Supermart.ng Jan 2016 – Nov 2016 Boosted customer base by 22% using data-driven campaigns; increased seasonal profit margins by 34%.
Senior Officer: High Value Customers (HVC) Data Analyst Airtel Nigeria Jan 2015 – Nov 2015 Achieved 7.5% business growth with segmentation strategies; improved HVC retention and revenue by 6%.
Business Analyst & Software QA Lead Seamfix Nigeria Limited Jan 2012 – Dec 2014 Delivered defect-free SIM registration software; ensured alignment of business and technical project goals.
Data & Business Intelligence Analyst Seamfix Nigeria Limited Jan 2011 – Jan 2012 Produced actionable business intelligence reports shaping strategic projects.

EDUCATION & CERTIFICATIONS

  • MBA, Business Administration & Management – Ajayi Crowther University
  • BSc, Computer Science – University of Nigeria

CERTIFICATIONS:

  • AI and ML for Business Leaders
  • SQL for Data Science
  • NLP using Python & Deep Learning
  • Computer Vision using Deep Learning

AWARDS & RECOGNITION

  • Process Improvement Award – Analytics
  • Innovation and Customer-Focus Award

Oluchi Ezeh represents the future of data leadership—where strategy meets innovation. Her ability to fuse advanced analytics, artificial intelligence, and business strategy has consistently delivered transformative results for multinational organizations. With a career dedicated to empowering businesses through data and digital transformation, Oluchi continues to set the standard for impactful leadership in the analytics and AI ecosystem.

LinkedIn Profile URL: https://www.linkedin.com/in/oluchi-ezeh/?jobid=1234